Product Description
Exam Number/Code: 920-146
Exam name: nncss-symposium call center server 5.0
920-146 test is the important of Nortel certifaction. Only you pass the 920-146 exam you could have the chance to get Nortel certifaction. To help examinee, Exambible publish the Questions and Answers about 920-146 exam. And the 67 simulation exam are all designed by expert from Exambible. Examinees could have an enough prepare by these simulation exercises and pass the 920-146 test successfully.
Exambible also provide free 920-146 Demo, examinees can download and use before buying 920-146 Q&As, then decide if they need to purchase.
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Nortel NCSS 920-146 Web Demo
This webdemo is just a demo data, only for reference and learning, there is no other purposes.
1. A customer has Symposium Call Center Server (SCCS) 0 deployed on
three nodes and Symposium Web Client (SWC) 4.5 which is used for
managing all nodes plus NCC. They added another node to the system.
What must the customer add the node through first prior to adding it to
the NCC via SWC?
A. new SCCS NBConfig utility
B. SCCS NCC NBConfig utility
C. new SCCS Configuration utility
D. SCCS NCC Configuration utility
Answer: B
2.A customer has Symposium Call Center Server (SCCS) 5.0 with
Succession 1000 Rls. 3.0. They purchased CallPilot 2.02 and want to
integrate with SCCS. How should the CallPilot agent be programmed to
interface with SCCS in CallPilot?
A. Access queue in CallPilot 's SDN table
B. IVR queue in CallPilot switch information window
C. Access queue in CallPilot switch information window
D. Symposium Voice Response application in CallPilot 's SDN table
Answer: D
3. A customer has Symposium Call Center Server (SCCS) 5.0 with Symposium
Web Client (SWC) 5. They want to change some configuration data using
SWC. When must you save the new data?
A. when Save button is pressed
B. when Submit button is clicked
C. when browser refresh button is pressed
D. when the row in which data are entered is left by pressing TAB button
or clicking on a different row
Answer: D
4. You are attending a SCCS 5.0 pre-installation meeting. The customer
asks a question about the configuration of the server prior to the
installation date. Which service must be installed on the server prior
to performing the SCCS 5.0 installation?
A. IIS and Remote Access Services (RAS)
B. Simple Network Management Protocol (SNMP)
C. Internet Information Services (IIS) and Terminal Services
D. Simple Mail Transport Protocol (SMTP) and Dynamic Host Configuration
Protocol (DHCP)
Answer: B
5. A customer's IT department provided you with several IP addresses for
use in the Symposium Call Center Web Client 4.5 configurations,
including: ? Symposium Call Center Web Client application server
address: 47.12.114.31 ? Symposium Call Center Web Client send IP
multicast address: 230.1.0.5 ? Symposium Call Center Server send IP
multicast address: 230.1.0.6 ? CLAN IP address: 47.12.114.30 For the
Web Client's Real-Time Reporting component to function properly, which
IP address should you use for the Web Client application server
receiving the IP multicast address?
A. 230.1.0.5
B. 230.1.0.6
C. 47.12.114.30
D. 47.12.114.31
Answer: B
6. A customer has Succession 1000 Rls. 3.0 and wants to install
Symposium Call Center Server (SCCS) 5.0. An Embedded Local Area Network
(ELAN) must be used for communication. How should you program the
Action and Device number when defining the ELAN on Succession?
A. Any TTY port
B. ELAN (16-31)
C. ELAN (0-15)
D. TTY (16-31)
Answer: B
7. A customer has deployed Symposium Call Center Server (SCCS) 5.0 with
Succession 1000 Rls. 3.0 and CallPilot 2.02. To integrate the systems,
where must you configure the CallPilot IP CLAN address on SCCS?
A. Configuration
B. Feature Report
C. System Information
D. Server Setup Configuration
Answer: D
8. A customer has Symposium Call Center Server (SCCS) 5.0 and is
installing a Symposium Web Client (SWC) 4.5 to operate on a Windows 2003
Server. Why should you install Simple Object Access Protocol (SOAP) on
the SWC Server?
A. SOAP provides for easy acquisition of agents.
B. SOAP aids in the efficient maintenance of the hard drive.
C. SOAP allows for clean communication over modem lines.
D. SOAP allows communication between applications using HTTP.
Answer: D
